Husvarde Privacy Policy

Your data stays on your device

Husvarde is local-first. Your fixtures, maintenance records, warranty details, attachments, and settings are stored on your device using SwiftData. There is no account or login system — we do not collect, host, or store your app data on our servers.

The Husvarde Home Screen widget shows your fixtures' status by reading the same data on your device, from storage shared between the app and its widget. Nothing about the widget leaves your device.

Photos, videos, and files you attach

You can attach photos, videos, and documents to a fixture. Husvarde only receives the specific items you choose: photos and videos you pick from your library are handed to Husvarde one by one, without giving it access to the rest of your library, and documents come from the files you select in the Files picker. If you take a photo or record a video from within Husvarde, it uses your camera — and your microphone, for video — only while you're capturing, and only to attach that item to a fixture.

Attachments are stored on your device with the fixture they belong to. If you have unlocked Husvarde and turned on iCloud sync, they sync through your own iCloud account like the rest of your data. They are never sent to us or to any third party.

Camera and AR data

If you use optional AR tagging, Husvarde uses ARKit, your device camera, and world-sensing data to place spatial anchors on fixtures. This processing happens entirely on your device. Camera feeds and spatial data are never transmitted to us or to third parties. Saving an AR snapshot writes the image to your Photos library on this device — Husvarde does not read your existing photos, and the image is never sent to us or to anyone else.

Optional iCloud sync

A paid in-app unlock enables optional sync via iCloud and CloudKit. When enabled, your data syncs through your own iCloud account, governed by Apple's privacy terms. This includes fixtures, maintenance history, and attachments. We do not operate sync servers and cannot access your synced data.

No advertising, analytics, or third-party sharing

Husvarde does not show advertising, does not include third-party analytics or tracking SDKs, and does not sell or share your data with third parties for marketing or profiling. That describes the app. The support assistant, below, sends the text of a support chat to Cloudflare so it can write a reply.

Support assistant

The Husvarde app does not include a chat. The support assistant is named Husvy. Using it does not upload your fixtures, photos, attachments, or iCloud data.

You can message the assistant on the Husvarde website, WhatsApp, or Facebook Messenger. It answers from the published Guide, FAQ, and related pages on husvarde.com. The text you send, and a short run of recent messages in that same chat, is processed by Cloudflare AI Gateway and the model configured there. Onesimus does not use those messages to train a model, and does not sell them.

That recent exchange is kept for about 30 minutes so a follow-up question has context, then deleted. We do not keep a transcript after that. We may keep a delivery identifier, without the message text, for up to 24 hours so a retried WhatsApp or Messenger delivery is not answered twice.

The website chat asks you to confirm you're a person when you open it. After that, this browser keeps a short pass for about 30 minutes so you are not asked again on every message. WhatsApp and Messenger are Meta services: Meta handles the message on their side under their own terms, and we receive the text you send to the Husvarde account.

If the assistant does not have a published answer, it points you to support@husvarde.com and the Support page. Writing to that address is optional. We use it to reply to you.

Disclaimer

Husvarde is provided for informational tracking purposes only and is not a substitute for professional inspection, maintenance, or repair services.

Contact

Questions about this policy or how Husvarde handles data: support@husvarde.com