Need help with Husvarde?

No — AR tagging is entirely optional. Every core feature (tracking fixtures, maintenance history, reminders) works fully without ever opening the AR tab. This is covered in the app's first-launch walkthrough, but if you skipped past it: you can use Husvarde as a plain maintenance log with no AR at all.

The first time you use AR in a room, Husvarde needs a short scan (about 45 seconds) to build a reliable map of the space before it can accurately place and remember marker positions. You'll see a progress ring and on-screen guidance during the scan — try to slowly cover corners, furniture, and ceiling fixtures for the best results.

Yes. Each scanned room is saved separately, so you can map a kitchen, a bathroom, and so on without wiping the others. Add a new room, scan it, and give it a name — your fixture records and history are never affected. The Building / Level / Room fields on a fixture are just labels for organizing the list; they're separate from scanned rooms. The Guide walks through the difference.

Yes. Once a room is ready for tagging, tap the camera-viewfinder button in AR to save a snapshot of your tagged fixtures straight to Photos. The first time, iOS will ask for permission to add photos — Husvarde only writes that image; it doesn't read your library. Nothing is sent to us or to anyone else. If a save doesn't go through, check Photos access for Husvarde in Settings.

AR uses your camera, motion sensors, and on-device processing continuously to track your surroundings — this is genuinely demanding work, and some warmth during longer AR sessions is normal, not a sign of a problem. If it bothers you, the simplest fix is to keep AR sessions brief: open the AR tab to place or check a few markers, then switch back to the fixture list rather than leaving AR running continuously.

AR tracking relies on your camera seeing enough visual detail in the room to understand where things are — in low light or a dark room, it can be slower to scan, slower to relocalize on a return visit, or less reliable overall. Turning on more light before scanning or tagging fixtures will generally make AR faster and more accurate.

That's expected — a marker only shows on screen while it's actually within your camera's current view, the same way a real object would be hidden if you turned to look somewhere else. It'll reappear as soon as you point your camera back toward it.

Right now, AR-tagged locations are stored on the device where you placed them and don't sync across your other devices — even if you've unlocked sync. Your fixture records, history, and notes do sync via iCloud. Cross-device AR sync is planned for a future update; in the meantime, you can re-tag the fixture's location on each device you use.

Husvarde stores your fixtures on your device by default, with no account and no server holding a copy. If you've unlocked Husvarde and turned on iCloud sync, your data is also backed up through your own iCloud account and will still be there if you reinstall. But if you're on the free tier (local-only) and delete the app, that data is gone — there's no way for us to recover it, since we never had a copy to begin with.

Yes — tracking fixtures, logging maintenance, and AR tagging all work completely offline, since everything is stored locally on your device. The only thing that needs an internet connection is iCloud sync, which keeps your data in step across multiple devices if you've unlocked that feature.

By default, a maintenance date is one-time: logging a service clears the fixture's maintenance date and reminders, rather than guessing the next one — this keeps "next due" something you set intentionally. If a fixture needs the same upkeep on a schedule, set it to repeat and Husvarde will set the next date for you each time you log a service (see the next question).

Yes. Open the fixture's Maintenance Date, tap Repeat, and choose every month, 3 months, 6 months, year, or a custom interval. When you log a service, the next date is set from the day of that service, and your reminder settings carry over. Repeat is off by default, so existing fixtures behave as before until you turn it on.

A repeating date only moves when you log a service — Husvarde won't quietly reschedule something that hasn't actually been done, so an unserviced fixture stays overdue until you log it. Once you do, the next date is counted from the day you logged.

Not at the moment. A warranty in Husvarde is a record — it shows when coverage ends and how many days are left as that gets close, but it doesn't send a notification or change the fixture's status color. If you'd like a reminder, set the fixture's maintenance date and reminder for the day you want to be nudged.

Photos, short videos, and documents — a receipt, a warranty card, an install photo. Open the fixture, tap Documents, then Attach Files, and choose Photos, Camera, or Files. Photos and documents can be up to 15 MB each; videos can be up to 50 MB and 15 seconds. Documents can be PDFs, Word, Excel, or PowerPoint files, Pages, Numbers, or Keynote files, and plain text.

Attaching photos, videos, and documents is part of the one-time unlock (~$4.99), along with removing the 20-fixture limit and turning on iCloud sync. Everything else in Husvarde is free.

Yes, once you've unlocked and iCloud sync is on, attachments sync through your own iCloud account along with the rest of the fixture. Larger files can take a little longer to arrive. Nothing is sent to us.

They're deleted with it. Deleting a fixture removes its history and everything attached to it, and can't be undone.

Touch and hold an empty spot on your Home Screen, tap the plus button, search for Husvarde, and choose small or medium. The small widget shows how many fixtures are overdue and due soon; the medium one also shows the next upcoming reminder. It works the same whether or not you've unlocked.

iOS decides how often a widget is allowed to refresh, so a change you make in Husvarde can take a little while to show. Opening Husvarde asks iOS to refresh it. A fixture that passes its maintenance date turns overdue at midnight on its own, even if you haven't opened the app. If a widget still looks out of date, removing it and adding it again shows current information.

Open the menu at the top of the fixture list and choose Delete by Room. Pick a room, check the list of fixtures that will be deleted, and confirm. It works from the room labels on your fixtures, so it doesn't need AR. If a scanned room has the same name you'll be offered the option to delete that scan as well — it's off by default. Deletion can't be undone, and if you use iCloud sync the fixtures are removed from your other devices too.

Husvarde is available in English, Simplified Chinese, Japanese, Korean, German, French, Spanish, Portuguese (Brazil), Italian, Norwegian, and Filipino. It uses the language your iPhone or iPad is set to; if that isn't one of these, it shows English. More languages may be added in future updates.

Change your device's language in Settings, or set a language just for Husvarde: open Settings, choose Apps, then Husvarde, and pick a language. The Home Screen widget and the permission prompts (camera, microphone, notifications, Photos) follow your device's language rather than the per-app setting.

Anything you type — fixture names, notes, room names, custom types, service notes — stays exactly as you wrote it, in any language. Only Husvarde's own screens, buttons, and messages are translated. The built-in fixture categories and types (like Lighting or Aircon) are translated; a custom type you typed yourself is not.

Most of Husvarde's translations were produced with AI assistance and haven't all been checked by a native speaker; the Filipino translation's key screens were reviewed by one. If a word or phrase reads oddly, please tell us at support@husvarde.com — which language and which screen — and we'll correct it in an update.

On a return visit, Husvarde needs a moment to recognize the room again before it can show your existing tags in the right place. Move your phone slowly around the space — pointing at the same walls or furniture you scanned originally helps it relocalize faster. On-screen coaching will guide you if it's taking longer than expected.

AR tagging needs to detect a real surface under your tap. If a tap doesn't register, you'll feel a lighter haptic and see a dimmer pulse instead of the normal placement confirmation. Try tapping a flatter, well-lit surface, or move slightly closer — after a few tries, the app will show extra guidance to help.

Start Fresh applies to one room. It clears that room's saved scan and the markers placed there so you can map it again from scratch. Other rooms are left alone. It does not delete your fixtures — records, history, and notes stay exactly as they are. Use it if a room won't recognize on a return visit, or you want to re-tag that room.

AR tracking can occasionally lose precision when relocalizing a room, especially if lighting has changed or few landmarks are visible. If a marker's position looks off, start that room fresh and re-place its markers — other rooms are not affected.